Introduction
Welcome to Techs Repair (“we,” “us,” or “our”). We are committed to protecting the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, and disclose information when you use our website [techsrepair.co.uk] and our repair services. By accessing our website or using our services, you consent to the practices described in this Privacy Policy.
Information We Collect
- Personal Information: When you use our website or services, we may collect personal information such as your name, email address, phone number, and mailing address. This information is collected when you provide it to us voluntarily, such as when you fill out a contact form, schedule a repair, or communicate with us.
- Device Information: When you use our repair services, we may collect information about the device you’re seeking to repair, including its model, serial number, and issue. This information is necessary to provide accurate repair services.
- Usage Information: We may collect information about how you interact with our website, such as the pages you visit and the actions you take. This helps us improve our website and services.
How We Use Your Information
- Providing Services: We use your personal and device information to provide repair services, either through in-home repairs or mail-in repairs, as well as to communicate with you about the status of your repair.
- Communication: We may use your contact information to respond to your inquiries, send updates about our services, and inform you about promotions or relevant information.
- Improvement: We use usage information to analyze trends and improve our website and services, ensuring a better user experience.
Sharing Your Information
- Third Parties: We may share your personal information with trusted third-party service providers who assist us in delivering our services, such as payment processing and shipping.
- Legal Obligations: We may disclose your information if required by law or to protect our rights, privacy, safety, or property, or those of others.
Your Choices
- Access and Correction: You can review, update, or correct your personal information by contacting us using the information provided below.
- Opt-Out: You can opt out of receiving promotional communications from us by following the instructions in our emails or contacting us directly.
Security
We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is completely secure.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, and the “Last updated” date will reflect the latest revision.
Contact Us
If you have any questions about this Privacy Policy or our practices, you can contact us at:
Email: [email protected]
Phone: 07445 685122